Quality

YKK Group Quality Charter

Masayuki Sarumaru

June 2011
Masayuki Sarumaru
President
YKK Corporation

Since the original establishment of YKK Group, “Quality Management” has been the central focus of all our business activities.
YKK Group values the trust our customers have placed in our business, and pledges to continue providing products and services with a strong commitment to quality.

We Value our Customers’ Trust:

YKK Group offers products and services that satisfy our customers’ needs and those of society at large. We have attained this high level of satisfaction by closely collaborating with our business partners, and by paying sincere and responsive attention to them, their markets, and society in relation to all aspects of products, sales and service.

Our Commitment to Quality Craftsmanship:

Our customers’ point of view is paramount in our pursuit of quality craftsmanship, and this pursuit permits us to attain a global standard of quality based on a philosophy of integrated production.